BANG Drum School Privacy Policy

1. Privacy Policy Overview
This Privacy Policy describes how and when BANG Drum School collects, uses, and shares information when you come to us for tuition, contact us, or otherwise use our services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, such as Rockschool Ltd (used for exam entry). You can reference the Rockschool Ltd Privacy Policy to learn more about its privacy practices.

2. Information We Collect

When you use our services
In order to enroll in our private tuition we ask that you provide us with certain information, such as your/your child’s name, an age, email address and contact number.

When sitting an exam
To be entered in for an exam we ask that you provide us your/your child’s name and D.O.B.

3. Why we need your information and how we use it
BANG Drum School relies on a number of legal bases to collect, use, and share your information, including:

— Providing services such as when we use your information to fulfil an exam entry or to provide customer support.

— If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your custom if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

4. Information Sharing and Disclosure
Information about our customers is important to our business. BANG Drum School shares your personal information for very limited reasons and in limited circumstances, as follows:

— Service providers: We engage certain trusted third parties to perform functions and provide services to our business, such as exam boards to enter students in for exams. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

— Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

4. Information Sharing and Disclosure
Information about our customers is important to our business. BANG Drum School shares your personal information for very limited reasons and in limited circumstances, as follows:

— Service providers: We engage certain trusted third parties to perform functions and provide services to our business, such as exam boards to enter students in for exams. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

— Business transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

— Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
BANG Drum School may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are outlined below:

— Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

— Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will delete your personal information upon request.

— Objections: You can object to our processing of some of your information based on our legitimate interests. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

— Complain: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact us
For purposes of EU data protection law, we, BANG Drum School, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at [email protected] Alternatively, you may send postal mail to us at: BANG Drum School, 49 Bishops Road, Southampton, Hampshire, S019 2FD.